[ARCHIVED] Having Problems logging in

[EdwardRutledge]

Hello My Name is Edward Rutledge, I'm having a problem logging in can someone admin reset my password. Thank you

[Chris_Hofer]

Good afternoon, @EdwardRutledge ...

For clarification, are you using the Free For Teachers version of Canvas?  Or, does your school have a paid version of Canvas?  Also, are you an instructor, student, or a Canvas administrator?  If your school has a paid account, you may need to talk with your school's local Canvas administrator or someone from your school's Online Learning/eLearning department to see if they can help you with your password.  Here are some Guides that may help for the time being:

• How do I change my login password as an instructor... - Canvas Community
• How do I reset my password as an instructor? - Canvas Community
• How do I change my login password as a student? - Canvas Community
• How do I reset my password as a student? - Canvas Community

Looking forward to hearing back from you soon, Edward.  Keep us posted...thanks!  Take care...be well.

[EdwardRutledge]

yes

[Chris_Hofer]

Hi again, @EdwardRutledge ...

Sorry, I don't know what "yes" means as it relates to the questions I asked.  Could you provide some additional details, please?