How do I move old emails into different folders?

[IanStewart]

Hello all,

I have been teaching the same course for several years and I have quite a backlog of emails that I want to clear but at the moment I only seem able to 'Archive' them, which presumably just dumps them into one big folder. I would prefer it if I could archive them into folders from different semesters so I could find them more easily if I need to (e.g. 'Spring 2021', 'Fall 2021'). Is there a way to do this?

Thank you!

[Chris_Hofer · Accepted solution]

@IanStewart ...

When you go to your Canvas Inbox (which is not the same as e-mail, by the way), the default view is to show you all messages ... as indicated by the "All Courses" drop-down menu at the top left corner of the "Inbox" screen.  If you click on this drop-down list, you will probably see "Favorite Courses" (those that you have starred on the "Courses" >> "All Courses" screen) and "More Courses".  If you look at either of these, you can filter your view to see only the messages that have been sent to you for the specific courses in either of those folders.  Unfortunately, I don't know of a way to change the default "All Courses" view to something else when you click on the "Inbox" folder.

Does this help to answer your question?  Please keep us posted here in the Community.  Thanks!

[Chris_Hofer]

@TaniahCombs ...

Did you have a question regarding my response?  I don't see any text within your reply in this topic.

[IanStewart]

Hi Chris, thanks for the quick reply! That did indeed work although it was a little strange. I went back through the drop-down menu of what my college lists as 'Concluded courses' and archived the messages/conversations of each one until their inboxes were empty. However, when I went back to my default 'All courses' view it still showed large numbers of emails. I then went back through the 'Concluded courses' and there were still plenty of messages left to archive, though they were older. I had to keep 1) archiving each course's inbox (even using Ctrl + A) 2) returning to the default 'All courses' view 3) back through each of the 'Concluded courses' until all their inboxes were blank. My best guess is that you can only archive a fixed number of messages at once, which is why every time I returned to each course the emails were older. Anyway, it didn't take too long in the end and I now have a very nice uncluttered Inbox so all is well! Thanks again, Ian