How long does it take for something shared in Commons to become available?

[EdanEpstein]

I posted a quiz I wanted to access across different campuses.   I shared a quiz from CSULA hoping to then access it from my CSULB account -  but it doesn't show up in any search even though I know I shared it.  

Is there a waiting period?

[Chris_Hofer]

Hello there, @EdanEpstein ...

According to the bottom of this Guide, it could take up to 30 minutes for the content to appear within Commons.

How do I share a resource to Commons? - Instructure Community - 1798 (canvaslms.com)

[EdanEpstein]

Thank you!   But it's been hours and still nothing.  It shows up in my CSULA account but I cannot find it when I search Canvas from my CSULB account to try to import it there.    I have done it before so I know it should be able to work.  

[Chris_Hofer]

Hello @EdanEpstein ...

Thanks for replying back.  That seems odd for content shared to Commons to take that long.  I would suggest that you reach out to Canvas Support to see if they can investigate this further for you.  Once you hear from them or get to a resolution, please come back here to the Community to post an update so we know how this was resolved.  Thank you.