Internal Error Message Adding User Who Has Another Account
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09-30-2020
08:54 PM
I'm trying to add someone to my course in the "teacher" role. He told me he has another Free For Teacher account, but I want to add him to my course. When I try to enroll him I get an "internal error" message. I tried also adding him in the student role, but I got the same error message. To troubleshoot I added "myself" using some spare email addresses I have, no problem. So the issue is not adding users, but rather his email addresses. I'm assuming this problem is related to his other account, but I need him in this course. Does anyone have a suggestion for how to resolve this conflict?