Hello @cmelody26 
Welcome to the Canvas Community. Thank you for posting your question. Unfortunately, I am not sure what Launch Pad is. It's not any terminology I am familiar with as it relates to Canvas. Doing a quick Google search, it seems that Launch Pad may be something from Macmillan Learning (I'm not totally sure of that, however). Are you an instructor or a student trying to access Launch Pad? If you are a student, have you tried reaching out to your instructor directly? How do I get help with Canvas as a student? Or, if you are an instructor and you know that Launch Pad is a Macmillan product, have you tried checking with your school's local Canvas administrator to see if they might be able to set up the 3rd-party LTI connection to Macmillan in Canvas? Here's a bit more info that you could give your school's local Canvas admin if you are an instructor: Macmillan Learning. I hope this information will be of help to you, Melody. Good luck!
