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SusanRufai
Community Member

Not Allowing Students to Post

I have allowed the upload of jpeg and png files and canvas is telling students they can't upload. What do I tell them?

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1 Reply
chofer
Community Coach
Community Coach

Hello there, @SusanRufai ...

Without being able to see your course or the specific situation that you are asking about, this is a little hard to troubleshoot.  Are you limiting the kinds of files that can be submitted to you for a specific assignment in your course?  If so, could you please share a screen shot of your assignment details where you are indicating the file types that are acceptable?  This may help in figuring out a solution for you.  Thanks...take care, stay safe, and be well.