[ARCHIVED] Page Views

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darmstrong
Community Contributor

I was looking into a student's page views in my course. It said unrecognized browser. What does that mean?

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Stef_retired
Instructure Alumni
Instructure Alumni

ericwerth‌ and  @darmstrong ‌, since I posted that reply (in 2015!) the way user views on mobile are recorded has changed: mobile views are now specifically identified as mobile activity.  How do I view the page views for a user in an account? provides examples.

David, your best bet would be to ask Canvas Support if they are able to shed more light on what "Unrecognized browser" means in this instance; a support agent can look more deeply into the metadata around a student's activity and might be able to give you a specific answer (How do I get help with Canvas as an instructor?‌).

Good luck, David! Stay safe, and be well. 

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