Respondus monitor

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StaceyLacy
Community Novice

where on canvas can I find the respondus monitor?

reason is that I download the respondus lockdown browser and attach my webcam to my laptop but it did not work; I don't know what I did wrong.

 

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mzimmerman
Community Coach
Community Coach

Hi @StaceyLacy 

"Monitor" is not a separate program.  "Monitor" is just an added webcam requirement that instructors can choose on quizzes which are set to require LockDown Browser.

You can do a test of the webcam with LockDown Browser outside of a quiz by using the preview page at

https://respondus.com/monitorpreview 

Respondus also has some webcam troubleshooting steps at 

https://respondus.knowledgeowl.com/home/cannot-detect-or-configure-the-webcam 

Beyond that, you'll probably want top contact Respondus Support.

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