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briansoong
Community Member

Turnitin Error

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I appear to be having an error with turnitin where I can not submit my assignments. How can I fix this. turnitin error.png

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Maryna_Dibrova
Community Participant

Hi @briansoong,

It’s Maryna, Community Manager from Turnitin.

I am sorry for taking so much time to get back to you. Were you able to solve the issue? 

You are welcome to contact our Support Team any time here: https://supportcenter.turnitin.com/s/ or email us at tiisupport@turnitin.com.

Our team will be glad to assist you.

Moreover, you can find more information about Turnitin, its features, and some guides HERE.

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2 Replies
chofer
Community Coach
Community Coach

Good evening, @briansoong ...

I believe you are seeing this message because your instructor has not yet fully set up the assignment in your course to utilize the Turnitin interface.  There is something that your instructor has to do on his/her end to take care of this...nothing on your end that you need to do.  Hopefully by now, your instructor has taken care of this, but if not, I would highly recommend that you reach out to your instructor to let him/her know that you cannot access the Turnitin interface so that you can submit your assignment.  You can contact your instructor by following the steps in this Guide: How do I get help with Canvas as a student? - Canvas Community.

I am going to tag @dhulsey in my response just in case he has anything else to add about Turnitin.

Good luck to you!  Take care, and be well.

Maryna_Dibrova
Community Participant

Hi @briansoong,

It’s Maryna, Community Manager from Turnitin.

I am sorry for taking so much time to get back to you. Were you able to solve the issue? 

You are welcome to contact our Support Team any time here: https://supportcenter.turnitin.com/s/ or email us at tiisupport@turnitin.com.

Our team will be glad to assist you.

Moreover, you can find more information about Turnitin, its features, and some guides HERE.

View solution in original post