Unexpected error ID. 36788

Community Novice

Sometimes, when I upload an image into a question, in a question bank, Canvas informs me that it has been an unexpected error, with the ID of 36788. The result is that the image doesn't upload normally and the question starts a never ending buffering, the buffering only stops when I try to edit the question, and then I realize the image was actually uploaded, but it shows as a background too, and the file name appears at the end of the question too. What can I do to avoid this error?

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