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david_phillips
Community Member

Unlock a folder

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I created a folder and put files into it. But when I share the link for the folder with my students it says the folder is locked and they can't access any of the files.  How do I unlock the folder?

1 Solution

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I figured it out yesterday. All the files were published, but somehow the folder was not. Not sure how that happened, but I changed that and all is well. Thanks.

David Phillips

Neighbor Island Coordinator

(916) 835-4490

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3 Replies
Bobby2
Community Coach
Community Coach

Hi  @david_phillips  Welcome to the Canvas Community.

That is frustrating.

I'm guessing that the copyright details might be missing, or that the files are not published.

Here's a guide that will help you https://community.canvaslms.com/docs/DOC-12745-4152314032 

Sing out if you need a hand. 

I figured it out yesterday. All the files were published, but somehow the folder was not. Not sure how that happened, but I changed that and all is well. Thanks.

David Phillips

Neighbor Island Coordinator

(916) 835-4490

View solution in original post

How did you unlock the folder? Please include steps for doing this.