Users unable to Contact via Profile
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3 hours ago
I am in the IT department and an admin for our school's Canvas account.
An instructor informed me that students have been trying to contact instructors by navigating to the teacher's profile via the People list in the class. However, when either a student or a teacher load a profile, there is nothing listed below the Contact heading (see attached). When I view a user's profile as my admin account, I see a button to message the user (see attached). I scoured the Permissions tab but don't see anything that would control this behavior. How do I get the same functionality for students and teachers?