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sierra_dearvil
Community Member

Where do I find my spam/junk mail folder?

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I am trying to find an email, and was told it may be in my spam/junk folder. I cannot find mine.

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chofer
Community Coach
Community Coach

Hello  @sierra_dearvil  Welcome to the Canvas Community.  Thank you for posting your question.  The Canvas Inbox does not have a spam/junk folder.  If you check out the 2-minute mark of this video, , it shows the different folder you can select.  Might you be looking for a spam/junk folder in your actual e-mail account (the Canvas Inbox is not e-mail)?

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chofer
Community Coach
Community Coach

Hello  @sierra_dearvil  Welcome to the Canvas Community.  Thank you for posting your question.  The Canvas Inbox does not have a spam/junk folder.  If you check out the 2-minute mark of this video, , it shows the different folder you can select.  Might you be looking for a spam/junk folder in your actual e-mail account (the Canvas Inbox is not e-mail)?

View solution in original post

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