Why is Canvas not loading on Chrome
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11-07-2018
09:17 AM
Canvas.instructure.com fails to load while using Chrome and sometimes Firefox, IE and Edge. Is there a reason for this?
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2 Solutions
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11-07-2018
10:20 AM
Hi William,
I just tried to going to canvas.instructure.com and did not have an issue with it loading.
A few things to consider and try.
- Ensure your chrome browser is up to date. Canvas only supports the last 2 releases of any browser. Chrome is currently on v.70
- Clear your browsers cache
- Try using incognito mode in the browser.
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11-08-2018
12:07 PM
@tbaker1 , @bneporadny has given you great suggestions. It's also worthwhile to check the Canvas Status page when you experience page load issues, especially if it's occurring across multiple browsers.