[ARCHIVED] Why is Canvas not loading on Chrome

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tbaker1
Community Novice

Canvas.instructure.com fails to load while using Chrome and sometimes Firefox, IE and Edge.  Is there a reason for this?

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bneporadny
Community Champion

Hi William,

I just tried to going to canvas.instructure.com and did not have an issue with it loading. 

A few things to consider and try.

  1. Ensure your chrome browser is up to date.  Canvas only supports the last 2 releases of any browser. Chrome is currently on v.70
  2. Clear your browsers cache
  3. Try using incognito mode in the browser.

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Stef_retired
Instructure Alumni
Instructure Alumni

 @tbaker1 ‌,  @bneporadny ‌ has given you great suggestions. It's also worthwhile to check the Canvas Status page when you experience page load issues, especially if it's occurring across multiple browsers.

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