Why is my full assignment not uploading?

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Community Novice

I submitted a 10 page paper to Canvas, and the full paper did not submit. I tried again and the same thing happened. Why is this happening and how can I make sure my full report is uploaded?

1 Solution

Hi  @mca5337 ...

Thanks for confirming those things!  By chance, do you have Mozilla Firefox installed on your computer?  If not, would you be willing to try download that browser to see if you have any luck with that browser?  Another thing you might try is to clear your browsing history / cache files out of Chrome to see if that makes a difference:

If you still are unable to submit you paper after trying these things, I think it would be best to reach out to the folks at the Canvas Help Desk as soon as possible so they can help troubleshoot this more with you.  You can contact them by checking out the information in this Guide: How do I get help with Canvas as a student?

I hope these resources will be of help to you, Marianna!

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