[ARCHIVED] Wrong Classes

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kchast
Community Novice
 
 

We can get into Canvas just fine.  But the wrong classes are there.  Only 2 of his classes match his actual schedule.  We called the school, NE High School and his guidance counselor, Ms Fackrell, says she can do nothing.  I don't think his schedule is going to change by it's self.  What are we supposed to do?  

 
 
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kmeeusen
Community Champion

Hi kchast

This has to be very frustrating for you and your son; but unfortunately, you have asked your question in a global community of Canvas users much like yourself who can only access their own courses and accounts. We are unable to help you in here.

Typically, schools manage Canvas enrollments through an integration between their student information systems and Canvas. This means that your son's schedule of courses is incorrect in the school's system, and can only be fixed there.

Good luck!

Kelley

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