how do I reach I a professor on Canvas of a class I took an incomplete in?

[AvraRossman]

So far, I can only communicate with profs and student in currently enrolled courses. This prof. doesn't always receive my emails, which is why I need to reach her via Canvas. Thank you. 

[Chris_Hofer · Accepted solution]

Hi there, @AvraRossman ...

If you are unable to reach your professor via Canvas because a course is no longer available, you may need to resort to other ways to contact this person.  For example, does your school have a staff webpage that lists instructors and/or contact information?  Have you tried reaching out to your school's Online Learning / eLearning / Distance Education department to see if they might be able to contact your instructor on your behalf?  When I went to the SJSU website, I used the search bar at the top of their website, and I searched for the word "staff".  The first result was a page to search for staff members: SJSU Directory.  I also used that same search bar on the "home" page to search for "Canvas", and I got the following result which may also be helpful: Canvas - SJSU - School of Information.

Good luck in hopefully finding someone to speak with at SJSU!