[ARCHIVED] when logging on to canvas on my laptop, my dashboard will not load and i cant get on to my modules. How can I fix this?

[elm00118]

I can see that there are 3 modules but I cannot click on them and there are no details about what they are, named etc?

[Bobby2 · Accepted solution]

Hi  @elm00118  Welcome to the Canvas Community. 

I understand how this must feel for you. I'm not too sure but perhaps it is the browser you are using. It has happened to a few people lately. 

Check your device compatibility: What are the basic computer specifications for Canvas?  
Check your browser compatibility: Which browsers does Canvas support? 

Note that *Internet Explorer 11 is not a supported browser.*
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? , but your school’s support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance. 

Sing out if you need a hand.