[ARCHIVED] Canvas studio

[pa23180]

Hi,

 I have a MacBook and I was trying to record my PowerPoint slide to make a presentation. I opened my presentation and opened the Studio app and adjusted my screen to my PowerPoint. After recording when I stopped my video and played it, there was nothing there other than an empty screen with my laptop background. I just don’t know what to do?

Thank you 

[jcarpenter1]

Hi  @pa23180  !  Welcome to the Community.  Were you using dual screens or just 1?  That may seem condescending, and I apologize if it sounds that way.  I just know that the first time I used Studio, I forgot to put the recording screen on the correct screen.

[pa23180]

I use one screen. It just disappears. After I play the video the screen is empty like the picture I attached in my first post.

[cubbedga]

I have the same exact issue

[pa23180]

Have you figured it out?

[jcarpenter1]

Have you checked this out?  https://community.canvaslms.com/docs/DOC-14263-what-are-the-computer-specifications-for-canvas-studi...