The Instructure Community will enter a read-only state on November 22, 2025 as we prepare to migrate to our new Community platform in early December. Read our blog post for more info about this change.
Found this content helpful? Log in or sign up to leave a like!
I recorded a lesson in Studio. Once I finished, I immediately got a message that said unable to process. Does anyone know why or how to retrieve the video?
Solved! Go to Solution.
I don't think that Studio has a place where it stores temporary recordings, which (if it does) would be a place you could look for a recording. Your best option is to contact your local Canvas support team for their help.
I’m going to mark this reply as a solution. I realize it does not solve your problem, but our colleagues who encounter the same problem will know the best place to go for a solution.
I don't think that Studio has a place where it stores temporary recordings, which (if it does) would be a place you could look for a recording. Your best option is to contact your local Canvas support team for their help.
I’m going to mark this reply as a solution. I realize it does not solve your problem, but our colleagues who encounter the same problem will know the best place to go for a solution.
Community helpTo interact with Panda Bot, our automated chatbot, you need to sign up or log in:
Sign inTo interact with Panda Bot, our automated chatbot, you need to sign up or log in:
Sign in