thill1
Instructure
Instructure

In this webinar, we discuss Field Admins, common questions about support tickets, the new Admin Console, and the different tiers of Canvas Support.

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thill1
Instructure
Instructure

In this webinar, we address common hurdles encountered in the elementary classroom and examples of how schools have overcome these challenges to facilitate successful elementary adoption of Canvas.

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thill1
Instructure
Instructure

If you have a question or would like to schedule a call with your CSM team, please email us at csteamapac@instructure.com
Below are the Canvas standard support phone numbers.  If you have Tier 1 Support, your Canvas Support phone number can be found in the help menu within your Canvas instance.
 
Australia - (+61) 1800 292 308
Brunei Darussalam - 801-4031
China - 400 120 0382
Hong Kong - (+852) 5808 5001
India - 910008009190630
Indonesia - 007-803-321-8402
Japan - (+81) 120 975 229
Korea - (+82) 308 640 124
Malaysia - (+60) 154 8 770 100
New Zealand - (+64) 800 569 043
Philippines - (+63) 1800 1 116 1201
Singapore - (+65) 800 852 3884
Taiwan - 00801-14-7043
Vietnam- (+84) 28 4458 1103
 
Below are additional resources that we hope you will find helpful:
 

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thill1
Instructure
Instructure

Get to know your amazing Global Priority Services CSM team!

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thill1
Instructure
Instructure

If you have a question or would like to schedule a call with your CSM team, please email us at priorityservicesk12@instructure.com
To call Canvas Support directly, please call the number that corresponds to your Support Package:
 
Standard Support: 866-998-4222
24 x 7 Support: ​888-965-3645
Tier 1 Support: Your Canvas Support phone number can be found in the help menu within your Canvas instance
 
Below are additional resources that we hope you will find helpful:
 

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