I am trying to view messages sent to my Inbox via the API

[tarkesh_d_patel]

I am trying to view messages sent to my Inbox via the API using the documentation here:

Canvas LMS REST API Documentation

Which according to the API is "for accessing the messages (emails, sms, twitter, etc) that have been sent to a user."

So I have run a simple test. I asked somebody to send me a message via the Inbox tool. I see the message sent to me in the UI. However when I try to see messages sent to me via the API I do not see this new message.

The only results I can see via the API call are about some automated messages from CANVAS to me like "You're signed up to receive a weekly report..." and I don't see the results of my simple test anywhere.

Can someone help steer me in the right direction?

[kona]

 @tarkesh_d_patel ​, this type of technical question might get more of a response from the Canvas Developers​ group, which is focused on the back end of Canvas.

If it's ok with you I can move it over to that group? You might want to also join the group so you can check out the other goodies they've already shared/posted.

[tarkesh_d_patel]

Kona, yes that would be great. I have also now joined the Canvas Developers group. Thank you.

[kona]

It looks like you've already got a response (from someone in the Developers Group!), but I went ahead and moved your question over to see if anyone else has a suggestion.

[James · Accepted solution]

 @tarkesh_d_patel ​,

That API is listed as being in Beta and I've sometimes found that they don't work as described.

The second thing is: are sure it's a communication message and not a conversation? You said you had them send it to you using the INBOX tool, but that doesn't sound like it would be a comm_message.

You might try using the Conversations API instead. It returns a lot of things for me while the CommMessages one just told me I didn't have anything.

[tarkesh_d_patel]

@James Jones, thank you, you are correct. Conversations is what I needed not Comm Message.

[kona]

Awesome! Glad you got an answer so quickly! Feel free to go ahead and mark James' answer as correct!

[James]

 @tarkesh_d_patel 

Glad I could help. The APIs documentation isn't always clear and what seems obvious turns out to not be the way it was implemented.