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mariah
Community Participant

Connecting the Pearson App

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I have connected the Pearson App through my FFT Canvas account and am using it in my course.  The only issue is that I am supposed to see a sync button to sync the grades from the Pearson content and quizzing as well as auto create the pearson assignments in canvas and I don't see that button.  Does anyone know if this is due to my account being the FFT instead of a paid version?

The pearson content I am using is the my lab and mastering content.

Thanks
Mariah

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mariah
Community Participant

Hi there - Thanks for your response.  Not to worry, this was managed and fixed within a week of my posting this comment.  It was an issue of connection on the Pearson end.  Once fixed, this worked beautifully. 

Thanks

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2 Replies
scottdennis
Community Team
Community Team

Hi Mariah,

I'm sorry that you haven't received any reply to your query up to now.  Do I understand correctly that the synch button you are looking for should be evident within the Pearson UI itself?  Out of curiosity, did you also seek assistance from Pearson Support?

mariah
Community Participant

Hi there - Thanks for your response.  Not to worry, this was managed and fixed within a week of my posting this comment.  It was an issue of connection on the Pearson end.  Once fixed, this worked beautifully. 

Thanks

View solution in original post