Password Reset Not Working FFT

[JohannaHill]

I have two students in my free for teacher account that have forgotten their passwords and the "reset password" email never shows up. Can someone help me manually reset their passwords?

Thank you!

[JohannaHill]

@KevinMeredith can you help with this?

[KevinMeredith]

Yes I can, please send me a direct message here in the private messenger in the Community for anonymity. I'll take care of it.