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Unable to Verify Account – Error After Clicking Verification Link

Osman_4
Community Member

Hello,

I created a new student account on Canvas with my email address. When I received the verification email, I clicked the link to confirm my account. The link redirected me to the login page, but when I entered my email and password, I received this error message:

“Please verify your email or password and try again.”

Because of this, I cannot complete the verification process and activate my account. I have already checked that my email and password are correct, and I tried using different browsers, but the issue still persists.

Could you please help me complete the verification and activate my account?

Thank you for your assistance.

Best regards,
[Muhammed Osman Yılmaz]

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