As new updates occur, we like to keep you, the customer, in the know, and provide a visual to help with that update/change. I saw a lot of questions come in recently on what the new Tier 1 consolidation plan looks like, and this month’s Dear Danielle video tackles just that!
Do note that if you do not have Tier 1 Support, this video will not apply to you. If you would like to get Tier 1 Support added to your contract, please reach out to your CSM team at accountservices@instructure.com.
Just as a reminder: these videos are aimed at helping you and your instructors with tips and tricks on all things Canvas! I get inspiration for these videos from your form submissions, so if you have not done so already, please make sure to fill out the form to indicate what you want to hear about next! You can fill out this form as many times as you would like and can pass it along to your instructors as well.
Until next time!
Sincerely,
Danielle
