Excited First Timer! But didn't realize I should've saved seats!

[ldavenport4015]

I'm a fairly new Canvas support analyst/admin and am looking forward to meeting other Canvas Admins and learning some new things! However, I didn't realize that not only should I have favorited sessions, BUT should've saved a seat. What is the etiquette for 'crashing a session'? 

1. NEVER - don't even try to enter without a saved seat
2. CHECK AT THE DOOR - if there is room we'll let you in
3. COME ON IN! - We've got plenty of standing room as long as the Fire Marshall limit isn't exceeded

[KristinL · Accepted solution]

Hi @ldavenport4015 -

You'll love Instructurecon! You'll learn so much and meet great people.

I checked in with our Events Team, and they shared the following:

• We’ve had such an overwhelming demand for all the great content being presented.
• We apologize that there are sessions already selling out!
• We will be capturing the content being presented and sharing it post-event.
• We’ll also have stand-by lines - seats that are not filled five minutes before the scheduled session start time will be released to those in our stand-by lines on a first-come, first-served basis.

[sylvia_sotomayo]

This is nice, but I cannot figure out how to even save a seat. There are no seat icons next to the name of the session like the instructions say. 

[valentinesking]

Sylvia,

I'd use the app "Instructure Events" on your phone (see this post) and make sure you're logged in with your ticket. It might be easier using that way for you.

Val

[sylvia_sotomayo]

Thank you. I've tried the app- still no seat icons. I disabled my adblocker, still no seat icons. Incognito window on the desktop, still no seat icons. 

[scrais]

I had the same problem with both the app and the full site. It is disappointing because I missed out on a number of breakouts bc they were full.