What is the purpose of this campaign?
The purpose of this campaign is to empower and inform your users on how the Impact Support Centre provides on demand help.
Please note: You should customize this campaign depending on the placement of your Support Center. If it is not embedded into your global help menu, we suggest removing the message attached to this context.
Message placement
📌Dashboard page: Global navigation menu: help button;
📌Dashboard page: Impact Support Center button & Dashboard page: Impact Custom Support Button
Support Articles
How can the impact of this campaign be measured?
Campaign engagement
Views on messages & links on support included inside messages
Views on support articles included in this campaign
Average tool adoption
Monitors have been placed on the following pages/elements as data points to define the use of the tool:
