Moodle Support Center Awareness

[#1]

Applicable Learning Management System(s): Moodle

Campaign Description: The goal of this message is to inform users of the EesySoft support center and guidance of submitting support tickets.

Submitted by (and on behalf of, if applicable): University of Venda

Moodle Support Options

Location: Home Page

Audience: All

Content Type: Systray Message

Copy Message Content: 

Have a Moodle question or issue? Click on the question mark icon to open the University of Venda Support Center! Whether you are a student or staff, the Support Center will present you with relevant support articles to solve your Moodle related problems.
(insert screenshot of support center)

Along with our improved support center, you may also see hint messages throughout Moodle reminding you of helpful tools to improve your online learning experience.
Still need help? You can submit a help ticket to our support team by clicking on the Support Center icon, choosing the Email button, and submitting a ticket. This is the preferred way to submit a Moodle-related support ticket.