Filtering by student and section in gradebook shows inactive students

Canvas

This behavior has been resolved and deployed to the production environment as of 2/7/24.

Description

If you filter by a student who has an active and an inactive enrollment in two different sections and filter by their inactive section their row in the gradebook will still display. This is in contrast to a student who is only in one section and inactive in that section. They won’t show in the filter until you enable ‘show inactive enrollments’

Expected Behavior

When filtering by a specific section in the gradebook it should only show ‘active’ enrollments, even if you filter by a specific student who has an active enrollment in another section.

Workaround

No workaround exists at this time.

Steps to Reproduce

  1. Create a course with multiple sections

  2. Enroll a student as active in one and inactive in the other

  3. Navigate to the gradebook and make sure ‘Show inactive enrollments’ is disabled

  4. Filter the gradebook by the student

  5. Then filter by the inactive section and notice they still appear in the gradebook

Additional Info

EVAL-3909


Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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