LTI returning a Page Error


This behavior has been resolved and deployed to the production environment as of 5/22/24.


Users encounter an error when accessing an LTI through the course navigation link: Page Error Something broke unexpectedly.

Expected Behavior

Users should be able to access the LTI without encountering any page errors.


No workaround exists at this time.

Steps to Reproduce

Click on course navigation link

Get error message 

Additional Info


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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