[OPEN] Admin Analytics - page views with null categories are being counted more than once
Engineers are currently investigating the issue.
Description
When a student clicks a course home page or any of the overview pages from the left course navigation, that page view has been counted 2 or 3 times.
This discrepancy occurred for most accounts during the week of July 29, 2025.
Expected Behavior
Each page view is only counted one time.
Workaround
No workaround exists at this time.
Steps to Reproduce
Not Available
Additional Info
OREO-3830
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.