[OPEN] [Android]Teacher| Designer enrollments cannot view external tool assignments using Teacher app

Canvas

Engineers are currently investigating the issue.

Description

When a user with a designer role tries to access a SCORM assignment or other external tool assignment using the Android Teacher app, a message displays “designer enrollment cannot view this“.

Expected Behavior

External tool assignments (and especially SCORM assignments) should show “Launch external tool” button as it does in IOS teacher app for users with a designer role.

Workaround

No workaround exists at this time.

Steps to Reproduce

Prerequisite: Have a course with the SCORM tool enabled and a designer enrollment.

  1. Upload a scorm package to create an assignment using the SCORM tools left navigation tab in a course.

  2. Act as the designer in the course using Android Teacher app.

  3. Navigate to the assignment.

  4. A message displays “designer enrolment cannot view this“

Additional Info

MBL-18612


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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