[OPEN] Assign To pane loads slowly for large courses

Canvas

Engineers are currently investigating the issue.

Description

When initially selecting "Manage Assign To" after navigating to an assignment, quiz, or discussion's editing page a paginated users request is made for all students in the course before the Assign To pane can be interacted with. In courses with a large amount of students this causes a long wait time and a bad user experience.

Expected Behavior

Limit the number of students that are preloaded to decrease render time of the pane in large courses.

Workaround

No workaround exists at this time.

Steps to Reproduce

  1. Create an assignment and select “Manage Assign To”. Notice the Assign To pane loads quickly.

  2. Add at least 200 enrollments to the course.

  3. Edit the assignment and select “Manage Assign To”. Notice that the pane takes a few seconds to load.

Additional Info

LX-1916


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

Labels (1)
Tags (1)