[OPEN] Global navigation menu button functionally broken on mobile browsers

Canvas

Engineers are currently investigating the issue.

Description

When selecting the global navigation hamburger menu on the mobile view of a browser, it blinks open once and immediatly closes, attempting to use the button again fails to do anything.

Expected Behavior

The global navigation menu should remain open.

Workaround

Select to view Canvas in Desktop View mode.

Steps to Reproduce

  • Prerequisite: A user.

  1. Log into Canvas, then shrink your browser down as it would be on a mobile device.

  2. Attempt to select the global navigation hamburger menu.

  3. Notice it blinks once and selecting it again fails to do anything more.

Additional Info

FOO-4585


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

Labels (1)
Tags (1)