[OPEN] User details tray doesn't open with anonymously graded assignments

Issue Documented: 2025-09-11
Canvas

Engineers are currently investigating the issue.

Description

When an anonymous grading assignment has a grade, but not posted yet, it prevents the user details tray from opening on the People page.

Expected Behavior

Instead, the tray should open regardless of an assignment grade being unposted.

Workaround

No workaround exists at this time.

Steps to Reproduce

Prerequisite: Published course with the Anonymous Grading feature flag enabled, and a student.

  1. Create an anonymous grading assignment.

  2. Give the student a grade but leave the grade unposted.

  3. Navigate to the People page and try to click the name of the student that was just graded.

  4. Notice the tray on the right side tries to open but closes instantly.

Additional Info

EGG-1879


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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