Engineers are currently investigating the issue.
Description
Video submitted through RCE (record media) in an essay question for New Quizzes shows up as still photo.
Expected Behavior
For the recorded media to play as video.
Workaround
No workaround exists at this time.
Steps to Reproduce
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In an essay question, using the RCE, click the Upload/Record Media button.
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Record a video, save and submit.
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In SpeedGrader/ Submission details (if results are shown to students), the video is not playable and only shows as a still photo.
Additional Info
QUIZ-16428
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
