[OPEN] [a11y] JAWS doesn't read 'select' option for Studio media

Canvas

Engineers are currently investigating the issue.

Description

When trying to select a Studio media to embed, JAWS doesn’t read the ‘select’ option when focusing on the media content. It also doesn’t open the media embed dialog box on the initial ‘enter’ press and you have to press enter twice.

Expected Behavior

JAWS should read ‘select’ to let the user know you can select the media and should open the modal when hitting ‘enter’ the first time

Workaround

No workaround exists at this time.

Steps to Reproduce

  1. Navigate to Pages

  2. Add new page and Edit

  3. Add new Studio video via WYSIWYG menu to prompt dialog

  4. Navigate dialog using JAWS screen reader with Tab key

  5. Tab key select a video tile

  6. Notice it doesn’t read ‘select’

  7. Press Enter/Spacebar key to select video

  8. Notice it doesn’t open the embed dialog window

Additional Info

ARC-10226


Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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