[OPEN] [a11y] Navigating a New Quiz with VoiceOver skips the RCE on mobile devices

Issue Documented: 2025-09-17
Canvas

Engineers are currently investigating the issue.

Description

When using VoiceOver in Safari, Chrome, or the Student App on an iOS device, trying to navigate a NQ question will skip over the RCE text field.

Expected Behavior

It should navigate to the RCE text field.

Workaround

No workaround exists at this time.

Steps to Reproduce

  1. Create a New Quiz with an essay question

  2. As a teacher navigate to the quiz on a mobile browser

  3. Build the quiz and start a preview

  4. Enable voice over and using the ‘swipe right’ gesture navigate through the question

  5. Notice that after going through the RCE toolbar it skips down to the 'p' underneath

Additional Info

RCX-3982

Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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