Engineers are currently investigating the issue.
Description
When a student within a Consortia logs in to the iOS Canvas Student app via the Root account, they are unable to submit to group assignments. When they log in via the Child account in the Consortia, they are able to successfully submit to the group assignment.
Expected Behavior
Students should be able to submit to group assignments within a Consortia on the Canvas Student apps.
Workaround
No workaround exists at this time.
Steps to Reproduce
Prerequisites: A consortia where students are enrolled in a course, the course is published, and the course has an established Group Set. Ensure students have been placed in to groups within the Group Set.
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Create an assignment
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Toggle the selection for it to be a Group Assignment and select the Group Set confirmed above.
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Save and Publish the assignment
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Log into the root instance as a student assigned within the group on the Student Canvas app
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Navigate to the course
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Go to assignments
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Attempt to submit to the assignment and receive “submission failed” notification
Additional Info
MBL-17873
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
