This behavior has been resolved and deployed to the production environment as of 11/6/25.
If a user sends a page_views.query API request with the parameter “results_format": "json", the following error is thrown:
“error": "Page Views received an invalid or malformed request."
The page_views.query API endpoint should allow for results_format to be set to JSON, as per our documentation.
No workaround exists at this time.
Prerequisites: a user with some page views
Using your API Token, run the API request with "results_format": "json"
Notice the error 400
Replace the "results_format": "json" with "results_format": "csv", then run the request again
Notice the request is successful
PVIEW-903
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
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