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Recording media for submission with assignment enhancements enabled generates error upon save

Recording media for submission with assignment enhancements enabled generates error upon save

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This behavior has been completed and has been deployed to the production environment as of 3/17/22

 

Description

 

When Assignment Enhancements is enabled, when a student attempts to record a media submission, after saving the recording the user receives a "Sorry, Something Broke" error.

 

Expected Behavior

 

Instead it should save the recording for the student to submit.

 

Workaround

 

Use upload media instead and use media that is pre-recorded.

 

Steps to Reproduce

 

Prerequisites: Have a published course with students enrolled and Assignment Enhancements enabled.

  1. Create an assignment that has media recordings enabled

  2. Publish the assignment

  3. As a student go to the assignment

  4. Start an attempt and select Media

  5. Select the Record Media option

  6. Conduct a recording

  7. Click on Save after recording and observe the error

 

Additional Info


MAT-780


Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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