Role Duplication in Target User groups - Canvas

Issue Documented: 2025-08-22
Impact

This behavior has been resolved and deployed to the production environment as of 9/8/25.

Description

The same Group ID appears multiple times in Target User Groups in various areas of Impact.

Expected Behavior

Roles should only appear once.

Workaround

Hide duplicated roles through Admin > Target User Groups > Select group to hide using toggle

Steps to Reproduce

View Target User Groups to see which roles have been duplicated.

Additional Info

IMP-6838

Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

Labels (1)
Labels:
Tags (1)