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Role Duplication in Target User groups - Blackboard

Status: Completed
Published: 08-28-2025
This behavior has been resolved and deployed to the production environment as of 11/19/25. Description The same Group ID appears multiple times in Target User Groups in various areas of Impact. ...
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Impact

Role Duplication in Target User groups - Canvas

Status: Completed
Published: 08-22-2025
This behavior has been resolved and deployed to the production environment as of 9/8/25. Description The same Group ID appears multiple times in Target User Groups in various areas of Impact. Ex...
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Impact

[OPEN] Role Duplication in Target User groups

Status: Open
Published: 08-20-2025
Engineers are currently investigating the issue. Description The same Group ID appears multiple times in Target User Groups in various areas of Impact. Expected Behavior Hide duplicated roles th...
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Impact

OOTB content duplicated

Status: Completed
Published: 08-20-2025
This behavior has been resolved and deployed to the production environment as of 9/15/25. Description Duplicate out-of-the-box monitors are appearing within Impact instances. Expected Behavior O...
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Impact

Term / Course names found from other instances

Status: Completed
Published: 05-06-2025
This behavior has been resolved and deployed to the production environment as of 6/27/25. Description For users who have consortia and/or trusts set up in Canvas, terms and courses from other rela...
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Impact

Usergroups available within a subaccount do not reflect Canvas

Status: Completed
Published: 12-20-2024
This behavior has been resolved and deployed to the production environment as of 5/13/25. Description User groups available within sub-account profiles may not reflect the same as what is shown in ...
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Impact

[OPEN] Context fails to load when many Message assignments are attached

Status: Open
Published: 12-20-2024
Engineers are currently investigating the issue. Description When too many messages are connected to the same Context and those messages have many User Groups assigned, new messages relying on that ...
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Impact

Term/Course names found from other instances

Status: Completed
Published: 12-20-2024
This behavior has been resolved and deployed to the production environment as of 2/17/25. Description For users who have consortia and/or trusts set up in Canvas, terms and courses from other relate...
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Impact

Support Center Chat HTML Embed not rendered

Status: Completed
Published: 12-20-2024
This behavior has been resolved and deployed to the production environment as of 5/7/25 Description No content is displayed when using the Embed HTML option as part of Chat routing for the Support C...
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Impact

Bullet points not shown inside Mastery Connect Third party tool frame

Status: Completed
Published: 12-20-2024
This behavior has been resolved and deployed to the production environment as of 6/23/25. Description Bullet points inside messages and walkthrough steps assigned to any context inside Mastery Conne...
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Impact

LTI Usage not showing under Insights without reload

Status: Completed
Published: 12-20-2024
This behavior has been resolved and deployed to the production environment as of 2/10/25. Description When logging in, LTI Usage is not immediately available under Insights dropdown menu as expected...
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Impact

Embedded articles do not launch on credentials Third Party Tool Frame contexts

Status: Declined
Published: 12-20-2024
This behavior has been marked as resolved as it will not be fixed. Description Embedded articles into messages and walkthrough steps connected to in-app, Credentials contexts are not launching when ...
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Impact

Monitor Categories for Google showing in Tool Adoption report

Status: Completed
Published: 12-20-2024
This behavior has been resolved and deployed to the production environment as of 4/30/25. Description A Google Monitor Category is showing for users who do not have the Google LTI Tool Category visi...
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Impact

Campaign Events aren't showing on Tool Adoption chart

Status: Completed
Published: 12-20-2024
This behavior has been resolved and deployed to the production environment as of 1/28/25. Description Currently, you can create/add events to a campaign, but when you hover or click on it, the event...
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Impact