Unable to download CSV files uploaded to New Quizzes

Issue Documented: 2025-04-24
Canvas

This case was unable to be reproduced. If behavior persists, please submit a new support case.

Description

When downloading a CSV file uploaded to a New Quiz, it brings you to an "Unauthorized" error message.

Expected Behavior

Instead, it should download the file.

Workaround

No workaround exists at this time.

Steps to Reproduce

Prerequisite: Published course with New Quizzes and a student.

  1. Create a published New Quiz and add a CSV file to a question.
  2. As a student, take the quiz and attempt to download the CSV file.
  3. Notice it brings you to an "Unauthorized" error message.

Additional Info

QUIZ-15689

Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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