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Issue Documented: 2025-04-08
This behavior has been resolved and deployed to the production environment as of 6/04/25.
Description
Admin reported that multiple users are getting ads when playing Studio videos added via Youtube links.
Expected Behavior
Studio videos should play without ads
Workaround
No workaround exists at this time.
Steps to Reproduce
No steps to reproduce exist at this time.
Additional Info
ARC-10370
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
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