This behavior has been marked as resolved as it will not be fixed.
Puget sound uses biometric to verify MFA, but when they attempt to do so via the mobile app it fails
Investigate if this is something the mobile apps can support
No workaround exists at this time.
No steps to reproduce are available.
MBL-19308
Known issues indicate notable behaviors that have been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.
To interact with Panda Bot, our automated chatbot, you need to sign up or log in:
Sign in
