Deleting a student's previous score not working

[DanielJGilbert]

I have a student re-taking a course. Her grades from the earlier semester are showing up in the current semester's mastery connect assessment for her midterm and final. When I try to reset or delete these scores the system flashes, then repopulates with her last semester's scores.  Any ideas would be appreciated.

[DENISEHEAVNER]

I think you can go to Settings and uncheck the Other Trackers and/or Former Students..

[TracyMacedonia · Accepted solution]

HI DanielJGilbert, I would try to archive the student to see if that prevents the old scores from populating.  If it is from a SIS, you can only archive the student in the tracker.  If they were manually added you can also delete the student from the previous tracker.  I am not sure you would want to do that if you need to keep records of scores and grades and don't have them stored another way.  

Directions about both methods can be found here:

• How do I delete or archive a student in a tracker?

Let me know if you need any other help! 

Tracy