Missing Students on Tracker

[ShereeWiggins]

As of yesterday, October 21, 2024, over half of my student's names are missing from my tracker. I've restarted my computer but they are still missing, which means I am unable to see their scores or input their rubric points for their assessment. 

Please send help!

[jireland4224 · Accepted solution]

If the students are completely missing then you need to contact your district's admin for mastery connect or put in a support ticket. However, before you do that, there is a inner scroll bar that sits between the student names and the standards in a tracker. You may need to make sure you have the scroll bar selected and scroll down to see all of your students.